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ActiveGPS.co.uk Customer Service |
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ActiveGPS.co.uk provides great service both before and after your purchase. Need help choosing the best GPS system for your needs? Simply call our sales line on 0845 226 1738 (Monday to Friday 9am-6pm) for all the help and advice you need. Purchase online via our secure website with delivery to within the UK, Europe and Worldwide and unlike our competitors we don't charge a credit card surcharge. Once you receive your purchase, you then have a 7-Day Money Back Guarantee and on top of that you also receive a 30-Day Product Helpline to help with any further questions you may have relating to your purchase. |
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Safety and security of your personal details and credit/debit card details are of paramount importance to us. As a result all purchases are made using Protx secure server. When using the ActiveGPS.co.uk website to make your purchase, after going to the Shopping Basket pages, you will be redirected to a secure webpage hosted by Protx. This web page uses 128SSL bit encryption. Alternatively you can call our sales team on 0845 226 1738 (Monday to Friday 9am-6pm) to place your order quickly and securely. |
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We want you to be fully satisfied with your purchase from ActiveGPS.co.uk. As a result we offer a full 7-Day Money Back Guarantee (starting from the day after your purchase is delivered). If you are not fully satisfied with your purchase it can be returned for an exchange or full refund. Please see terms and conditions for full details. |
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Most other retailers take the view that delivery is the end of the customer shopping experience. We know that you may have further questions regarding your GPS (Global Positioning System) purchase. That's why we offer a Free 30-Day Product Help when you purchase your GPS system from ActiveGPS.co.uk. |
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We know that when you have completed your purchase, you want to receive your purchase as quickly as possible. That's why all deliveries of products (GPS systems) are carried out using either Royal Mail Special Delivery or Intital City Link delivery both of which are next day delivery services. Purchases of accessories are dispatched using Royal Mail First Class Recorded Delivery with 90% of customers receiving their product next day. To provide added security all delivery services require a signature upon reciept of delivery. |
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To help you choose the best GPS (Global Positioning System) system for your needs, whether that be an In-Car Satellite Navigation, Speed Camera Detector, Handheld GPS system or simply the purchase of an accessory, we have trained staff who can help you quickly decide which product best suits your individual needs or to explain in more detail how a product works. Simply telephone 0845 226 1738 (Monday to Friday 9am-6pm) with any questions, queries you may have or to make your purchase. |
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ActiveGPS.co.uk online prices are checked frequently to ensure that we offer our customers GPS (Global Positioning System) systems and accessories at the lowest prices in UK. Don't forget also unlike our many of our competitors our online prices include VAT within the price displayed on the product and accessories pages, so there are no suprises when you reach the shopping basket pages. |
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ActiveGPS.co.uk online prices are checked frequently to ensure that we offer our customers GPS (Global Positioning System) systems and accessories at the lowest prices in UK. However, should you find another UK retailer selling the same product at a lower price, we will price match (terms and conditions apply). For full details see our Price Match page. |
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Unlike other retailers who sell geniune GPS (Global Positioning Systems) systems and then sell third party accessories for those systems, ActiveGPS.co.uk sells 100% geniune accessories for our full product range. So you can be safe in the knowledge that should you buy accessories with your GPS system those accessories will fit, work and not invalidate any guarantee or warranty. In addition we are approved resellers for RoadPilot, AA, Becker, Snooper, Origin, Pogo, Navman, Magellan, TomTom and Talex. |
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Live outside the United Kingdom and want to purchase products and accessories from ActiveGPS.co.uk? We send items worldwide. Delivery to Ireland and mainland Europe is priced at £14.95, delivery to the rest of the world is priced at £29.95. To provide added security like our UK deliveries worldwide delivery services require a signature upon reciept of delivery. |